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Privacy policy

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Disclosure of Your Business Information

From time to time, Sage may be required to release Business Information: 1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; 2) to enforce or apply the terms of any of our service or license agreements; or 3) in special cases, such as protecting the rights, property or safety of Sage Software, our customers or others. We may also provide Business Information to government agencies and to our vendors, suppliers, authorized resellers and other business, development and industry partners ("Partners") to enable them to: 1) provide us with products and services to better operate and maintain the Sites; 2) provide you with a product or service requested by you; or 3) enable them to market products or services to you. Sage also may provide information about you that does not allow you to be identified to, or contacted by, ("Aggregate Information") third parties. For example, we might inform third parties regarding the number of users of the Sites and the activities they conduct while on the Sites. Depending on the circumstances, we may or may not charge for this Aggregate Information. We may also use this Aggregate Information as part of products or services that we provide to third parties and to improve our products, services and the Sites.

 

Partner and Government Services. Sage may engage Partners to perform functions on our behalf, which may include assisting us in processing your Business Information. Certain Partners and government agencies may collect Business Information (such as business name, address, e-mail address, credit card information and customer ID) directly from you and use of that information and other information provided by you to third parties is not governed by this policy even though those Partners and government agencies may share such information with Sage.

 

Services and Product Data. Business Information collected by Sage as set forth above does not include your company's data entered in the course of operating our products ("Product Data") or data provided by you while using our services ("Services Data"). Sage Software will not access your Product Data or Services Data except in the following limited circumstances: (1) to provide you with technical support, solely at your request and with your permission; (2) on a limited-access basis to install updates, produce regular backups or restore data from backups at your request (3) where the inherent purpose of the product or service requires Sage to provide the Product Data or Services Data to a third party on your behalf (for example where Sage makes tax filings on your behalf or initiates bank transfers on your behalf) and, (4) unless you opt-out, to utilize Aggregate Information derived from Product Data and Services Data to help us improve our products and services and in developing additional offerings. Sage will not provide your Product Data or Services Data to any third party or permit any third party to access your Product Data or Services Data, except by your permission or to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order. In addition, if at any time you decide to discontinue your use of the applicable service, your Services Data will be destroyed and removed from all servers according to terms set forth in your Service Agreement.

 

Business Transfers. In the event that all or a portion of Sage or any other Sage Company (or the assets of one of those entities), is bought or sold, Business Information will likely be included among the transferred business assets, but such information remains subject to this Privacy Statement or a Privacy Statement substantially similar to this privacy statement.

How Sage Protects Your Privacy Internally

Sage wants your Business Information to remain as secure as reasonably possible. We combine industry-standard technical safeguards with a code of conduct for those employees that are permitted to access our customers' Business Information. When you purchase a product or service online, Sage uses SSL encryption to encrypt your credit card information before it is sent to us in order to ensure the integrity and privacy of the credit card information that you provide to us via the Internet. Many of our Web-based services are hosted on servers that are co-located at a third party facility with whom we have a contract providing for security measures. For example, hosted Services Data is submitted via SSL encryption and stored on a server equipped with industry standard firewalls. Only authorized Sage employees, agents or independent contractors are permitted to access your Business Information, Product Data or Web Services Data. Those employees that violate our Privacy Statement are subject to disciplinary action, up to and including termination. Despite these security measures, Sage does not represent or warrant that Business Information will be protected against loss, misuse, attacks, or alteration by third parties.

Your Privacy Choices

Occasionally, a Sage business unit may send you communications to provide you with information or promotions relating to products and services that may be of interest to you, including notification of important product issues and updates. You may opt out of receiving these communications as indicated below. However, please note that any election not to receive future communications applies only to promotional messages of the particular Sage business unit and you may receive promotional messages from other Sage Software business units until you make an opt out request with that business unit as indicated below. Additionally, we may still send you relationship or transactional messages in order to notify you of important product issues and updates, such as tax and other compliance-related matters, for the renewal of existing subscription services, to resolve specific questions or requests made by you via phone, fax, e-mail or the Web and in response to any activity completed on any of the Sites, including but not limited to, registration, ordering, downloads and requests for information.

 

Sage E-Mail Promotions. Each e-mail we send will contain instructions on how to unsubscribe in the event that you do not wish to receive future promotional e-mails from the Sage business unit that sent you the e-mail promotion. If you choose to opt-out of receiving promotional e-mail communications from any Sage business unit, we may still periodically communicate with you via mail and telephone. Please allow 10 business days to be removed from the promotional e-mail list of a Sage business unit.

 

Third-Party E-Mail Promotions. If you access and/or use any of the other Sage Companies' services or our Partner's services from a link on the Sites, a Sage/Partner co-branded site or by any other means, any information you reveal in connection with such service is submitted to that other Sage Software Company or to our Partner and is not subject to this Privacy Statement. You should consult the privacy policy of any other Sage Company, Partner or third-party site with respect to its treatment of any information that you may reveal in connection with such service.

Correcting or Updating Your Business Information and Contacting Sage

You can always update the Business Information that you have provided to us and/or change your preferences with respect to marketing contacts from Sage by contacting the Sage business unit to which you provided your preferences. Please note that it may take up to 4 weeks to be removed from the Sage business unit’s mail lists and 10 days to be removed from e-mail and phone lists.

Linked Sites

The Sites may contain links to third-party Web sites and resources (collectively, "Linked Sites"). These Linked Sites are provided solely as a convenience to you and not as an endorsement by Sage of the content on such Linked Sites. Sage makes no representations or warranties regarding the correctness, accuracy, performance or quality of any content, software, service or application found at any Linked Site. Sage is not responsible for the availability of the Linked Sites or the content or activities of such sites. If you decide to access any Linked Site, you do so at your own risk. Your use of any Linked Site is subject to the policies, terms of use and privacy policies of such Linked Site, if any.

Consent to Transfer

Users located outside the United States who submit Business Information to Sage Software via the Sites should be aware that the information they submit will be transferred to our servers located in the United States. Your submission of Business Information to us constitutes your consent to this transfer. Although Sage will collect and use your Business Information only as stated in this Privacy Statement, laws generally applicable to the protection of personal data in the United States may not be as stringent as those in some users' home jurisdictions.

Changes to this Privacy Statement

Sage may change this Privacy Statement at any time by posting the then current policy to the Sites. Your use of the Sites constitutes acceptance of the provisions of this Privacy Statement and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Statement.

 

Last revised July 2, 2007

 

   

 

 
           
 

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